Payment Methods & Policies

At Ella’s Elegance, we want your shopping experience to be as effortless and secure as the beauty of our handcrafted leather bags and elegant jewelry. That’s why we offer a variety of trusted and convenient payment options to suit your needs.

Accepted Payment Methods

We currently accept the following secure payment options:

  • Credit & Debit Cards – Visa, MasterCard, American Express, and Maestro
  • PayPal – A fast, secure checkout option for PayPal account holders
  • Apple Pay & Google Pay – Quick and encrypted mobile payments
  • Shop Pay – A seamless and accelerated checkout experience for a faster, hassle-free purchase

We continuously explore additional payment options to enhance your convenience.

Secure Payment Processing

At Ella’s Elegance, your security is our priority. All transactions are processed through encrypted and PCI-compliant payment gateways, ensuring your personal and financial details remain 100% protected.

Our website is secured with SSL encryption, so your payment information is never stored or shared with third parties. Shop with confidence knowing your data is safe.

Currency & Pricing

All prices on our website are displayed in EUR (€) by default. If you are shopping internationally, your bank or payment provider may automatically convert the price based on your local currency and exchange rate.

Taxes & Duties

  • Belgium & UK Orders: VAT is already included in the displayed prices, so there are no additional charges at checkout.
  • International Orders: Your country’s customs regulations may require additional import duties or taxes. These charges are the responsibility of the buyer and will be determined by local authorities.

Having Trouble with Your Payment?

If you experience any issues at checkout, here’s what you can do:

  1. Double-check your details – Ensure your card number, billing address, and security code are correct.
  2. Try an alternative payment method – If your card is declined, PayPal or Shop Pay may work instead.
  3. Contact your bank – Some banks may block international transactions for security reasons.
  4. Reach out to us – If you're still facing issues, we’re happy to assist you!

📧 Email: support@ellas-elegance.com
📞 Phone: +32 460215985

Refunds & Payment Reversals

  • Approved refunds will be processed back to the original payment method within 10 business days.
  • Payments made via PayPal, Apple Pay, Google Pay, or Shop Pay may be refunded faster, depending on the provider.
  • If a refund takes longer than expected, please check with your payment provider for updates.

At Ella’s Elegance, we’re committed to making your shopping journey as smooth as the craftsmanship behind our designs. Thank you for choosing us to bring timeless elegance into your life!